Telephone Etiquette: a Couple of Tips

Well, here we are in 2011, a year that is sure to provide a host of partly analytically expected, partly exuberantly ignored, economic twists and turns. It is a year bound to keep us on our toes and may be a stomach churning, volatile roller coaster ride, excitingly full of bullishness for some organisations, timidity for others and anxious anticipation for all of us.

So it is probably high time I shoot a few more telemarketing thoughts into the public arena. Continue reading “Telephone Etiquette: a Couple of Tips”